Benchmarking: Yellow Pages

Yellow Pages Benchmarking Association

The Yellow Page Benchmarking Association (YPBA) is currently a free association of yellow page companies. YPBA conducts benchmarking studies to identify practices that improve the overall operations of the members.

To identify "Best in Class" yellow page business processes, which, when implemented, will lead member companies to exceptional performance.

Courses Available From The Benchmarking Network:

  • Distribution, Logistics & Warehousing Benchmarking
  • Healthcare Benchmarking
  • Benchmarking Strategies on Accounting and Finance (AICPA live course)
  • Benchmarking (American Management Association
  • Customer Satisfaction Measurement (American Management Association)

For more on available courses, please fill out the form below.

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